COVID-19

Due to the spread of COVID-19 our Services and Terms & Conditions have changed. Please ensure you have read what our packages now entail and what is on offer, you can find this information on our Packages page. We also have a separate set of COVID-19 Terms & Conditions.

Here at Enchanted Parties the safety of our clients and staff is paramount. Therefore we will be implementing the following procedures:

  • Each member of staff will be temperature checked and sanitised upon arrival at Princess HQ

  • Attendants will wear face coverings

  • Wigs and costumes will be sanitised after every booking

  • Equipment will be sanitised after every booking

  • The Princess and the Attendant will sanitise their hands on arrival at your booking

  • The Princess and the Attendant will observe social distancing while at the booking

  • The Princess and Attendant will not hug or touch any adult or child present at the booking

  • Singing will take place only when there is a distance of 3m or face coverings are worn by guests over the age of 11

  • Hand sanitiser will be taken to every event

  • The Attendant will step in front of the Princess if a child breaks the social distancing

  • If an indoor visit is booked temperature checks for everyone present will take place before entering the house by the Attendant present

  • Only one Princess will be able to attend the booking currently

  • We have to limit the number of house/venues visited a day, potentially even having only one visit per Princess/performer a day in order to carry out the appropriate Health & Safety procedures. Therefore Princess choice will be subject to availability

  • Our Princess and Attendant to not count in your guest numbers, they are classed as Service Providers.

What can you do?

  • Ensure you wash your hands regularly

  • Wear face coverings when and where possible

  • Observe social distancing and do not break it

  • Social distance with whatever other adults are present

  • Ensure the children social distance

  • Contact us if you have come into contact with someone who has COVID-19

  • Contact us if you have any symptoms of COVID-19 – eg. dry and continuous cough, temperature, loss or change in sense of smell or taste

  • If an indoor visit is booked ensure the room has been well ventilated

  • Try to keep windows and doors open during the indoor visit

  • Do not exceed the number of guests stated for each package

Please ensure you have read our COVID-19 Terms & Conditions.